FAQ
How Can I Track My Order?
How Can I Track My Order?
When you order from Zanede, you’ll receive a unique order ID via email. Use it to track your order anytime here: Track Order. Don’t have the ID? No problem, track using your email on the same page!
How Long Will It Take For My Item To Get Delivered?
How Long Will It Take For My Item To Get Delivered?
Our standard delivery time is 7–12 days. Please note that shipping times may vary slightly due to demand or unforeseen delays. We appreciate your patience and are committed to ensuring your order arrives promptly. Thank you for shopping with us!
What Should I Do If I Receive a Damaged Item?
What Should I Do If I Receive a Damaged Item?
If you receive a damaged item, we’ll replace it! Simply email us at info@zanede.com with a photo of the item and your order details.
How Safe is My Personal Information?
How Safe is My Personal Information?
Your personal information is 100% secure with us. At Zanede, we prioritize your privacy and use advanced encryption and security protocols to protect your data. We never share your information with third parties, and all transactions on our website are processed through secure payment gateways. Shop with confidence, knowing your details are safe!